PeopleInsight for ADP Workforce Now®

How we use AI

• PeopleInsight leverages AI to analyze data and deliver actionable insights to users, saving time, simplifying data exploration, and enabling strategic decision-making.
  
  We use AI to deliver the following types of insights to users:
• •Descriptive: AI analyzes and summarizes data to highlight trends and patterns and flag exceptions where KPIs exceed established threshold values so users can quickly get a comprehensive view of organizational performance.
  •Diagnostic: AI identifies the root cause of exceptions in KPIs by analyzing the data and helping users understand the “why” behind the exceptions.
  •Predictive: AI provides forecasts for future KPI values based on historical data, enabling users to take proactive action to mitigate risks.
  
  In addition to the above, PeopleInsight has a conversational AI solution that enables users to ask questions of their data in PeopleInsight in natural language and get instant answers and insights without having to hunt for answers across multiple dashboards.
• 
  PeopleInsight ensures responsible AI and controls on data security and privacy as outlined below:
  •Protecting client data is of utmost importance for PeopleInsight. To ensure that all customer data is safe and secure, PeopleInsight maintains SOC2 type 2 certification.
  •All data in transit and at rest is encrypted using industry-leading security protocols, ensuring unauthorized access is prevented at every stage of data processing.
  •We ensure that AI models and services only access and process data that customers have explicitly authorized, upholding strict consent protocols to guarantee transparency and maintain trust. We use employee data (for the HR use case) and requisition and candidate data (for the talent acquisition use case) in our AI models.
• •The instances of the AI/ML models we use through our cloud platform are contained within the PeopleInsight environment. The data processed by these models is never shared with model providers or used to train the generalized foundation models.
  •Our AI services are designed to operate without utilizing personally identifiable information (PII), ensuring that sensitive data is never processed or exposed, thereby protecting user privacy and reducing compliance risks. •Our AI solution integrates privacy by design, helping ensure that data protection and privacy rights are fundamental in our system architecture and operational practices.
  
  If you have questions about how PeopleInsight uses AI, please contact us.

A single source of truth for your workforce data

• Create personalized reports and dashboards using your ADP WFN data, that align to your unique business priorities, while staying true to your brand identify.
• Tailored Reporting - Dive deep with self-serve dashboards or sit back and let our platform deliver executive-ready reports each month.
• Secure Data Management - Rely on our SOC 2 and GDPR-compliant people analytics platform to protect your confidential employee data.
• Intuitive HR Analytics - Leverage AI-powered insights and user-friendly dashboards to visualize complex HR analytics and data effortlessly.
• Seamless Integrations - Connect your ADP WFN data effortlessly with any other HR or TA systems in your tech stack. Seamless data transfer via API allows you to unify your HR and TA data in one place.

Data Field - HRIS Data

• The following are some of the employee data fields that will be read by PeopleInsight:
  
  
  • • Associate ID
  • • First Name
  • • Last Name
  • • Birth Date
  • • Gender
  • • Race Description
  • • Hire Date
  • • Position Status
  • • Job Title
  • • Home Department
  • • Worker Category Description
  • • Location Description
  • • Termination Reason Description
  • • Annual Salary

Data Field - TA Data

• If you have ADP Workforce Now® Recruitment or ADP TotalSource® Enhanced Talent Suite, the following fields can also be read by PeopleInsight:
  
  Requisitions:
  
  • • Job Title
  • • Job Code
  • • Job Location
  • • Openings Quantity
  • • Hiring Manager
  • • Posting Date
  • • Requisition Status (with Effective Date(s))
  • • Requisition ID
  
  Applications:
  
  • • Requisition ID
  • • Applicant Name
  • • Applicant Email
  • • Applicant Country Code
  • • Applicant Race
  • • Applicant Gender
  • • Applicant Disability Indicator
  • • Applicant Military Status
  • • Posting Channel
  • • Application Status (with Effective Date(s))

AI Diagnostics & Predictive Analytics

• AI insights for key HR and TA metrics appear alongside your dashboards to provide quick takeaways. Remove the risk of human error with objective, secure, and up-to-date insights that help you identify trends and root causes, flag risks, and anticipate needs before they arise.

Ask PIA: Conversational AI

• Ask your AI Assistant questions about your people data, and get instant answers - complete with the data and visualizations you need to get the insights that matter most. Chat prompts make it easy for stakeholders to engage with your ADP data - no training required.

Data security & AI responsibility

• Accountability and Reliability - Continuous monitoring, feedback loops, and robust testing ensure our AI systems operate safely, reliably, and as intended.
• Privacy and Security - We prioritize data protection with SOC-2 certified systems, encryption protocols, and AI services that exclude PII and process only customer-authorized data.
• Transparency and Explainability - Our AI models and decisions are well-documented. We aim to make AI outcomes understandable to all stakeholders, enabling informed decision-making.
• Fairness and Inclusivity - We ensure equitable outcomes by auditing datasets, addressing biases, and incorporating user feedback into model improvements.
• Our AI empowers you to uncover meaningful insights from your data—always with trust and transparency at the forefront. Our commitment to responsible AI is governed through our core principles: